“ZipZo” is a trademark of “ZipZo DigiMarket Private Limited”, a company incorporated under Section 2(68) of the Companies Act, 2013. The domain name is www.zipzo.in (The "Site" or the “Website”); the mobile app name is ZipZo : Online Grocery & Supermarket Delivery and Play store link is https://play.google.com/store/apps/details?id=www.zipzo.in.mobileapp (The “Mobile App”)
Your IP is logged when placing an order. This is for reasons of fraud protection.
What are Personally Identifiable Informations and other Information does ZipZo gather?
We collect and store personal informations provided by you from time to time. For example As part of the registration process on the Site or Mobileapp, we may collect the following personally identifiable information about you: Name including first and last name, alternate email address, mobile phone number and contact details, Postal code, Demographic profile (like your age, gender, occupation, education, addressmarital status, anniversary, preferences, likes and dislikes etc.).
We only collect and use such informations from you that we consider necessary for achieving a seamless, efficient and safe experience, customized to your needs including: 1) To enable the provision of services opted for by you; 2) To communicate necessary account and product/service related information from time to time; 3) To allow you to receive quality customer care services; 4) To undertake necessary fraud and money laundering prevention checks, and comply with the highest security standards; 5) To comply with applicable laws, rules and regulations; and 6) To provide you with information and offers on products and services, on updates, on promotions, on related, affiliated or associated service providers and partners, that we believe would be of interest to you.In general, you can browse the WebSite or Mobileapp without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website or Mobileapp.
We may automatically track certain information about you based upon your behaviour on the Site or Mobileapp. We use this information to do internal research on our users’ demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on the or not), which URL you next go to (whether this URL is on the or not), your web request, IP address, browser type, browser language, date and time of requestand other information associated with your interaction with the.
We also do use your contact information to send you offers based on your interests and prior activity. The Company may also use contact information internally to direct its efforts for product improvement, to contact you as a survey respondent, to notify you if you win any contest; and to send you promotional materials from its contest sponsors or advertisers.
Further, you may from time to time choose to provide payment related financial information (credit card, debit card, bank account details, billing address etc.) on the webSite or Mobileapp. We are committed to keeping all such sensitive data/information safe at all times and ensure that such data/information is only transacted over secure [of approved payment gateways which are digitally encrypted, and provide the highest possible degree of care available under the technology presently in use.
The Company will not use your financial information for any purpose other than to complete a transaction with you.
To the extent possible, we provide you the option of not divulging any specific information that you wish for us not to collect, store or use. You may also choose not to use a particular service or feature on the website or Mobileapp, and opt out of any non-essential communications from the Company.
Further, transacting over the internet has inherent risks which can only be avoided by you following security practices yourself, such as not revealing account/login related information to any other person and informing our customer care team about any suspicious activity or where your account has/may have been compromised.
What regarding Cookies?
Perhaps most importantly, authentication cookies are the most common method used by web servers to know whether the user is logged in or not, and which account they are logged in with. Without such a mechanism, the Site or Mobileapp would not know whether to send a page containing sensitive information, or require the user to authenticate them by logging in. And its promote trust and safety.
If you do leave cookies turned on, be sure to sign off when you finish using a shared computer.
Does ZipZo share your Personal Information?
Our Website or Mobileapp may contain links to other website or Mobileapps that may collect information about you. ZipZo or ZipZo DigiMarket Private Limited is not responsible for the privacy practices or the content of those linked website or Mobileapps which we do not manage and control.
How Secure is your personal Information?
To protect the security of your information during Data transmission by using SSL (Secure Sockets Layer), which is highly secure encrypted.
We have rigorous security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to stringent security guidelines, protecting it against unauthorized access. Although the Company endeavours to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. By using the website or Mobileapp, you agree that the Company will have no liability for disclosure of your information due to errors in transmission and/or unauthorized acts of third parties.
It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off/ Log out when you finish using a shared computer.
Please note that we will not ask you to share any sensitive data or information via email or telephone. If you receive any such request by email or telephone, please do not respond/divulge any sensitive data or information and we are requesting you to forward the information relating to the same to [email protected] for necessary action.
What Choices / Opt-Out Do I Have?
You can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of such ZipZo.in features as Your Profile, Wish Lists, Customer Reviews.
We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us. If you do not want to receive Conditions of Use and other legal notices from us, such as this Privacy Notice, those notices will still govern your use of ZipZo.in and it is your responsibility to review them for changes.
Notices, Policy updates and Revisions
If you have any concern about privacy or grievances at ZipZo, please contact us with a detailed description and we will try to resolve the same for you.
We stand behind the promises we make, to make our customers not only happy also beyond delight.